No certified receipt, no trading
Treatwell runs booking, payments, POS and daily operations for thousands of salons across Europe. For partners on the POS, the checkout is the business, and it is one of the reasons they stay.
Then the rules changed. A new fiscal regime requires POS systems to generate and report receipts through a certified provider. A salon that cannot issue a legally valid receipt cannot keep trading on Treatwell’s POS.
That put every active POS partner in scope, with roughly two and a half months to a compliant MVP and no room to move the date. Competing platforms were already selling compliant alternatives.
Miss the deadline and partners would have to switch providers simply to stay open.
One module beside the POS, not inside it
We worked with Treatwell and Fiskaly on an approach that could roll out across the whole POS base without touching daily operations or partner revenue. The POS core stayed as it was.
Set the certified route
With Fiskaly as certified provider, we established what the regime demands per receipt and what that means for the POS.
Build a separate module
A dedicated fiscalization module captures transaction and receipt data from the POS and carries the fiscal obligation on its own.
Keep the rules in one place
Region and business type decide what a valid receipt looks like. The module applies those rules and submits for certification and reporting through Fiskaly.
Ship inside the window
The compliant MVP went live within the regulatory deadline. No retraining for salon staff and no change to how they take payments.
First compliant, then durable
The MVP met the deadline. The phase after it made the solution something Treatwell can operate, including retroactive reporting for partners who join late.
Fiscalization module
Decoupled from the POS core. Captures the data, applies the rules, submits through Fiskaly.
Self-service activation
Support teams switch a partner to compliant receipts themselves. No engineering ticket.
Region-aware error handling
Retry logic that follows what each region expects when the provider cannot be reached.
Monitoring and audit trails
Alerting on fiscal events, and a trail per receipt for when someone asks.
A team inside the team, and a provider that certifies
We work in Treatwell’s squads, on Treatwell’s roadmap. On this one we also owned the deadline.
Three senior engineers
A tech lead, a backend engineer and a frontend engineer, embedded from the kick-off week in Amsterdam onwards.
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Regulation with a date on it?
Tell us what the regime demands and where it lands in your product. We will tell you what it takes to be compliant without disrupting the people using it.