Work/HEMA/Electronic Shelf Labels
Cloud Native Engineering 800+ stores

The price changes once, in every store

An integration layer between HEMA’s price and stock databases and the Electronic Shelf Label platform. Paper pricing eliminated for more than 800 stores.

Customer HEMA
Client HEMA
Sector Omnichannel retail
Service Cloud Native Engineering
Scale 800+ stores
Platform AWS
The challenge

A price change that had to be printed 800 times

HEMA wanted to streamline in-store price management across more than 800 locations. Every price or article info change had to reach every shelf that carried the product.

On paper labels that takes time. Print, walk the aisle, swap the card. Mistakes creep in, and a wrong label on the shelf is a discussion at the till.

Paper also sets the pace. Retail pricing moves faster than a print run, and the labels could not keep up with it.

The prices and the stock figures were already in HEMA’s central systems. Nothing carried them to the shelf.

HEMA shop floor
HEMA shop floor — every shelf edge is a price that has to be right.
What we did

One integration layer between the database and the shelf

We designed and developed a robust integration layer between HEMA’s central system and the Electronic Shelf Label platform. Prices and article information come out of the databases HEMA already runs and land on the label.

01

Start at the source

The price and stock databases are the single source. We read from them rather than building a second version of the truth.

02

Build the integration layer

One layer between the central system and the ESL platform, with a clear contract on both sides. It carries price and updates in real time.

03

Use the label for more than the price

Staff can activate an illuminated label to find a product on the shop floor. A QR code on the label gives shoppers the product information.

04

Size it for what comes next

The layer runs across all stores and is built to scale with future needs. Dynamic and local pricing sit on top of it when HEMA wants them.

The result

Paper pricing out of 800+ stores

800+
Stores off paper labels
Manual updates
Operational cost and time on manual price updates significantly reduced
Pricing accuracy
Improved, through real-time synchronisation across all stores
Search time
Cut on the shop floor: staff light up the label instead of roaming the aisles

Side catch is a scalable foundation for dynamic and local pricing.

Where it shows up

Three people notice the difference

Pricing at head office

A change is made once in the central system and holds on every shelf that carries the product.

Staff on the shop floor

No more relabelling rounds. Looking for a product means activating its label and following the light.

The customer at the shelf

The price on the label is the price at the till, and a QR code on it opens the product information.

The ESL integration in a HEMA store.
What we delivered

The layer, and everything it carries

Four parts, all of them running across the stores.

ESL integration layer

Between HEMA’s central system and the Electronic Shelf Label platform, designed to scale with future needs.

Real-time price updates

Prices synchronised from the central database to the labels, across all stores.

Real-time inventory updates

Stock data from the same source, on the shelf edge where staff and shoppers stand.

Product locate and QR information

Illuminated labels for staff searching the shop floor, QR-based product information for customers.

Carsten Klomp, Brighting

“A price change is one decision at head office. Before it turned into eight hundred errands. Now it is instantly updated.”

Carsten Klomp, Brighting
What we brought

Engineers who know retail systems and the shop floor

We work inside HEMA’s integration landscape across price, stock and store operations. ESL is one more flow in a system we already run.

Integration engineering

Central price and stock databases on one side, a vendor platform on the other, and one layer that holds at 800 stores.

Store operations sense

The label is a tool for the people working the floor. Being ready for future use cases is what makes the difference between good and great.

Integration layer Price & stock APIs ESL platform Event-driven integration Cloud native Monitoring & support

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42 capabilities scored · 2-week assessment
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Eight weeks from signing to the first agent live

8 weeks to first agent live
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Answers that prioritize the roadmap

Semantic layer on Snowflake + dbt

Still printing prices?

Tell us where your prices live and how they reach the shelf today. We will tell you what the integration takes.

+31 20 210 13 90 info@brighting.nl Grasweg 183, 1031 HX Amsterdam