Work/ASICS
AI Engineering

42 capabilities scored. 81% needed work before scaling.

ASICS was building its own environment for AI agents. We assessed it against our capability framework for scaling agentic AI and mapped the route to a platform that can carry production agents.

Customer ASICS
Client ASICS
Sector Retail
Service AI Engineering
Assessment 2 weeks
Deep dive 3 weeks
The challenge

They wanted agents everywhere. First they wanted to know what could go wrong.

ASICS is running proofs of concept with AI agents and retrieval augmented generation, and expects AI to become part of how their people work. Before scaling any of it, they wanted an environment where agents run securely, where the bill holds no surprises, and where there is visibility into what the agents are doing.

A small internal team had built that environment themselves. They were not sure they had the experience to see every pitfall coming. Budget overruns, data leaks, access and authorisation, observability. All of it sat with one team.

So they asked Brighting for an outside read on the platform they had, and on the capabilities it would need before agents scale.

ASICS store display wall
The assessment ran with the ASICS AI team over two weeks.
What we did

ONE FRAMEWORK, 42 CAPABILITIES, TWO WEEKS

Brighting has a capability framework for scaling agentic AI at enterprises. It covers 42 capabilities across agent discoverability, autonomy, intelligence and trust. We matched every one of them against the platform ASICS was building, together with their team.

01

Score the maturity

Every capability got a maturity level based on what was actually in the platform, not on what was planned.

02

Name the impact

For each gap we described what an immature capability costs once agents run at scale.

03

Verify in the code

A three-week deep dive followed: code review, documentation review, and proofs of concept to test the findings.

04

Propose the mitigation

Each gap came with a target maturity and a concrete way to close it.

The result

From an unknown platform to a plan with a date on it

42
capabilities assessed, scored and given a verdict
81%
needed attention, which set the scope of the work ahead
4
domains marked for immediate focus
3wks
from the start of the assessment to a transition plan

ASICS and Brighting agreed a transition from the platform as it stood to a mature one across nearly all 42 capabilities. Our Agentic Runway, which is a case of its own, was the way forward.

Where the gaps clustered

Four domains carried most of the risk

Agent discoverability

Knowing which agents exist, what they are allowed to touch, and who owns them.

Agent autonomy

How much an agent may decide on its own, and where a human stays in the loop.

Agent intelligence

The models, context and retrieval an agent uses, and how its output is evaluated.

Agent trust

Access and authorisation, guardrails, cost control and observability across every agent.

Inside an ASICS retail space
What we delivered

Two documents, two audiences

Management presentation

The state of the platform in a form the management team can act on. Where it works, where it is ready to scale, and what is missing.

Capability breakdown

All 42 capabilities, one by one: current state, expected state, position on the maturity scale, and the proposed way to close the gap.

Carsten Klomp, Brighting

“They believe AI will be part of how their people work. Our job was to make sure the platform underneath it holds when they scale.”

Carsten Klomp, Brighting
What we brought

Our own framework, and the runway behind it

The learnings that come with a fast developing space such as AI are all processed and proven in our Agentic Runway. Using it will save any organization months of work for a fraction of the cost.

Capability Framework for Scaling Agentic AI

42 capabilities, a maturity scale per capability, and a mitigation for every gap.

Brighting Agentic Runway

The platform we are using to take ASICS from the assessed state to the target state.

Capability scoring Code review Documentation review Proofs of concept Transition plan

More of our work

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ASICS

Eight weeks from signing to the first agent live

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Real-time pricing on every shelf, in every store

800+ stores live · 4-year partnership
ASICS

Answers that prioritize the roadmap

Semantic layer on Snowflake + dbt

Building your own agent platform?

We score it against 42 capabilities and tell you what to fix before you scale. Two weeks, with your team in the room.

+31 20 210 13 90 info@brighting.nl Grasweg 183, 1031 HX Amsterdam